Worldwide service Always there when you need us

We place great emphasis on service. With a dense service network in all the key industrial nations, we are able to offer you a comprehensive range of service - from remote maintenance through to personal, onsite support. Simple, uncomplicated and whenever you need us. 

You can find an overview of our service stations in your area in our location overview.

Worldwide service Erhardt+Leimer

24/7 Availability

Our staff is always available for you – at any time of day. By means of our 24/7 hotline we are at your service around the clock, even at weekend or on public holidays.

During office hours

Monday to Wednesday:    07:30 am - 4:15 pm
Thursday:   07:30 am – 3:45 pm
Friday:  07:30 am – 1.15 pm

Phone:  +49 (0)521 – 9 42 72 0
Email:  service-elbi@erhardt-leimer.com


Outside office hours

24/7 hotline:  +49 171-5342781
Email:  service24@erhardt-leimer.com


The E+L service packs Flexible and tailored to market needs

Whether advice, training, commissioning or maintenance - the service packs from Erhardt+Leimer guarantee optimum support for your product. Your requests, ideas and requirements are always at the heart of this. Thus, we can help you to exploit all the options and benefits of your E+L product efficiently.

Our service packs:

  • Commissioning service (incl. instruction of the customer's personnel)
  • Maintenance service
  •  Assembly support (Supervisor)
  • Hotline service (through qualified Customer Services technician on the telephone or via remote service) 
  • Training service (single or multi-day individual on-site training courses or at E+L for assembly and service technicians)

Service-Tools Spatial distance to you – wie bridge the difference!

The availability and productivity of your systems every time is our major concern. Thus we work on a proactive maintenance.

Should one of our systems not work to your satisfaction, we can solve the problem in most cases efficiently, cost-effective and responsive via Remote access.  Even extensive analysis options, changes or optimization of parameters, software updates and more can be solved comfortably.

The ethernet-capable E+L systems can be maintained worldwide by means of universal solutions of MB Connect.

 

 

Contact

+49 (0)821/2435-0

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